New data about the UK digital agency is helpful for digital marketing agencies in the US. While the numbers of the latest TNS Digital Life report are about the UK they should translate similarly over here. The data found that 61% of consumers do not want to engage with brands online. Most of the engagement [...]
Have you set up a second Twitter account for the sole purpose of interacting with brands, following them, redeeming coupons, making service requests, and voicing complaints via Twitter? Maybe it’s a good idea. Flickr photo: kaibara87 It makes sense. Personally I hate to bog down my personal Twitter account with complaints or questions to companies [...]
Digital Bus Podcast Ep 5 - Dean Krispin, CRM Customer Relationship Management[ 0:01 ]Play Now | Play in Popup | Download
Dean Krispin – CRM Customer Relationship Management. Here is a synopsis of our talk. The entire podcast gives a good picture of how corporations are using data to influence purchase. It’s fascinating if you have 30 minutes to listen. – Tell us about yourself and what you do? Data – and how data can [...]