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Archive for December, 2009

Dec
29

Eight Stages of Listening: Which Stage are You?

Tue Dec, 2009 by

If someone is talking about your company online, and you’re not listening, did it ever really make a sound? The short answer is a resounding yes. Of course the concept of brand monitoring is old hat for anyone working in the digital marketing industry, but a colleague recently brought to my attention a presentation from [...]